Ulana Insights

Publications

Major Publications

  1. McCaffrey, M., Kapron, Z., & Chong, J. (August 2021). Improving Humanitarian Payments through Digital Innovation. The Better than Cash Alliance.
  2. McCaffrey, M. (February 2021). The Viability of Mass Market Digital Finance in the Pacific. United Nations Capital Development Fund.
  3. McCaffrey, M., Favrichon, M. & Cea, C. (January 2020).  Deploying Booster Teams to Breech the Frontier of Digital Financial Services. United Nations Capital Development Fund.
  4. GSMA. (April 2019). Mobile Money Enabled Cash Aid Delivery: Operational handbook for mobile money providers. GSMA.
  5. GSMA. (March 2019). Mobile Money Enabled Cash Aid Delivery: Essential considerations for humanitarian practitioners. GSMA.
  6. McCaffrey, M. & Linares, J. (May 2018). Digital Solutions for Analog Agents: New technologies to manage agent networks. Bankable Frontier Associates (BFA) FIBR project.
  7. McCaffrey, M. & Schiff, A. (August 2017). Fintech to Finclusion: Fintech product development for low-income markets. The Helix Institute of Digital Finance.
  8. Schiff, A. & McCaffrey, M. (May 2017). Redesigning Digital Finance for Big Data. The Helix Institute of Digital Finance.
  9. Bersudskaya, V., & McCaffrey, M. (February 2017). Agents Count: The true size of agent networks in leading digital finance countries.The Helix Institute of Digital Finance.
  10. McCaffrey, M., Wright, G., Singh, A. (August 2016). OTC: A Digital Stepping Stone, or a Dead-End Path? The Helix Institute of Digital Finance.
  11. Mas, I., McCaffrey, M. (May 2015).Designing Successful Distribution Strategies for Digital Money. (May 2015). The Helix Institute of Digital Finance.
  12. Mehrotra, A., George, D., Wright, G., Anthony, L., Khan, M., McCaffrey, M., Bakhshi, P. (November 2014). Agent Network Accelerator Survey: Bangladesh Country Report 2014. The Helix Institute of Digital Finance.
  13. McCaffrey, M., Anthony, L. Schiff, A., Githachuri, K., Wright, G. (June 2014). Agent Network Accelerator Survey: Kenya Country Report 2014. The Helix Institute of Digital Finance.
  14. McCaffrey, M., Anthony, L. Schiff, A., Githachuri, K., Wright, G. (April 2014). Agent Network Accelerator Survey: Tanzania Country Report 2013. The Helix Institute of Digital Finance.
  15. Githachuri, K., McCaffrey, M., Anthony, L. Schiff, A., van Swinderen, A., Wright, G. (January 2014). Agent Network Accelerator Survey: Uganda Country Report 2013. The Helix Institute of Digital Finance.
  16. McCaffrey, M. (2011). Vanuatu Financial Service Sector Assessment. United Nations Development Programme
  17. McCaffrey, M. (2010).In Search of Sustainability: The provision of rural financial services in Solomon Islands. United Nations Development Programme.
  18. Mather, M., Knight, M., & McCaffrey, M. (2005). The Allure of the Alignable: Younger and older adults’ false memories of choice features. Journal of Experimental Psychology: General, 134, 38-51.

Articles

  1. McCaffrey, M. (February 2021). The Unprecedented Nature of Scaling Finance in the Pacific. United Nations Capital Development Fund.
  2. Winiecki, J. & McCaffrey, M. (November 2018). Re-thinking Agents to Scale PAYG Businesses. Bankable Frontier Associates (BFA) FIBR Project.
  3. McCaffrey, Mike. (May 2018). Growing Big While Still Small: A Case Study on Kazang Prepaid. United Nations Capital Development Fund.
  4. McCaffrey, M. & Linares, J. (May, 2018). Emerging Dynamics for the Future of Agent Networks. Bankable Frontier Associates (BFA) FIBR Project.
  5. McCaffrey, M. Why Most Agent Networks Will Fail. (September 2017). The Helix Institute of Digital Finance.
  6. Schiff, A., & McCaffrey, M. Four Ways Digital Finance can prepare for the Next Wave of Mobile Money Disruption. (May 2017). Next Billion.
  7. McCaffrey, M. How Does the Safaricom Sale Impact M-PESA?. (March 2017). Ulana Insights.
  8. McCaffrey, M. & Bersudskaya, V. Getting it Right: Why Counting Mobile Money Agents Accurately Matters. (March 2017). World Bank Microfinance Gateway.
  9. Bersudskaya, V., & McCaffrey, M. Defining Terms and Options for Measuring Access to Digital Finance. (March 2017). The Helix Institute of Digital Finance.
  10. Ahimbisibwe, D., & McCaffrey, M. Digital Finance and Illiteracy: Four critical risks. (December 2015). World Bank CGAP.
  11. Murithi, J., & McCaffrey, M. Competition in the Kenyan Digital Finance Market: Digital Deposits (Part 3 of 3). (December 2015). The Helix Institute of Digital Finance.
  12. Murithi, J., & McCaffrey, M. Competition in the Kenyan Digital Finance Market: Digital Credit (Part 2 of 3). (December 2015). The Helix Institute of Digital Finance.
  13. Murithi, J., & McCaffrey, M. Competition in the Kenyan Digital Finance Market: Mobile Money (Part 1 of 3). (December 2015). The Helix Institute of Digital Finance.
  14. Mustafa, Z., & McCaffrey, M. Opportunities for Equitel to Disrupt Digital Finance in Kenya. (October 2015). The Helix Institute of Digital Finance.
  15. Mas, I., & McCaffrey, M. More Sophisticated Agent Networks Signal a Maturing Digital Finance Industry. (July 2015). The Helix Institute of Digital Finance.
  16. Mas, I., & McCaffrey, M. Agent Network Design and Development: Eko India Case Study. (June 2015). The Helix Institute of Digital Finance.
  17. Mas, I., & McCaffrey, M. Agent Network Design and Development: UTL Telecom M-Sente Uganda Case Study. (June 2015). The Helix Institute of Digital Finance.
  18. Mas, I., & McCaffrey, M. Agent Network Design and Development: United Commercial Bank Limited Bangladesh Case Study. (June 2015). The Helix Institute of Digital Finance.
  19. Mas, I., & McCaffrey, M. Agent Network Design and Development: MovilRed/Tranza Colombia Case Study. (June 2015). The Helix Institute of Digital Finance.
  20. Mas, I., & McCaffrey, M. Agent Network Design and Development: MobiCash Bangladesh Case Study. (June 2015). The Helix Institute of Digital Finance.
  21. Khan, M., & McCaffrey, M. The Powerful Agents & Fractured Markets of Pakistan. (June 2015). The Helix Institute of Digital Finance.
  22. Jumah, J., & McCaffrey, M. Kenya Moves Beyond M-PESA. (May 2015). The Helix Institute of Digital Finance.
  23. Ahimbisibwe, D., & McCaffrey, M. Anchoring Agent Commissions: How Much is Enough? (April 2015). The Helix Institute of Digital Finance.
  24. Ahimbisibwe, D., & McCaffrey, M. Bending the Rules for Better Customer Service is Probably a Good Thing. (April 2015). The Helix Institute of Digital Finance.
  25. Schiff, A., & McCaffrey, M. Building Big Backbones for Innovation. (December 2014). World Bank CGAP.
  26. McCaffrey, M. & Holly, I. The Ebbs & Flows of Liquidity Management. (December 2014). The Helix Institute of Digital Finance.
  27. McCaffrey, M. & Khan, M. Take that, Telecoms: Helix’s Bangladesh study shows that banks and other players can also scale mobile money agent networks. (November 2014). Next Billion.
  28. McCaffrey, M. & Mirzoyants, A. The Human Touch Required to Evolve Digital Finance. (November 2014). The Helix Institute of Digital Finance.
  29. Schiff, A. & McCaffrey, M. Every Successful Launch First Needs a Launchpad: Opportunities for Agent Banking in Nigeria. (July 2014). The Helix Institute of Digital Finance.
  30. McCaffrey, M. & Matibe, E. The Status of Agents in Kenya: Proliferation, Dominance, Evolution & Impact. (June 2014). The Helix Institute of Digital Finance.
  31. Schiff, A., & McCaffrey, M. Competition in Tanzania – Fact or Fable?. (June 2014). The Helix Institute of Digital Finance.
  32. Wright, G., & McCaffrey, M. Highlights from The Helix’s Agent Network Accelerator (ANA) Survey of Tanzania. (April 2014). The Helix Institute of Digital Finance.
  33. McCaffrey, M., Obiero, O., & Mugweru, G. (February 2013). M-Shwari: Market Reactions and Potential Improvements. MicroSave Briefing Note.
  34. McCaffrey, M. & Maher, B. (March 2012). Weather Index-Based Insurance in Fiji: Brief on Initial Scoping (Focus Note).United Nations Development Programme.
  35. McCaffrey, M. (July 2011). Five Catalysts for Financial Inclusion in Vanuatu (Focus Note).United Nations Development Programme.
  36. McCaffrey, M.& Rippey, P. (May 2011). Saving Groups: A Sustainable Mechanism for Rural Financial Services in Solomon Islands (Focus Note). United Nations Development Programme.
  37. McCaffrey, M. (November 2010). Formulating a National Action Plan for Financial Inclusion in Solomon Islands (Focus Note). United Nations Development Programme.

Media

  1. Mobile Money: Why isn’t the M-PESA effect hitting more countries? (April 2015). The Guardian.
  2. The Million Dollar Question in Digital Finance. (June 2014). CNBC Business Talk.
  3. Emerging Trends for Agent Networks 2014. (December 2013). The Helix Institute of Digital Finance.
  4. Behavioral Insights for Digital Financial Inclusion. (September 2013.) MicroSave.
  5. Remittances to Samoa become Cheaper and Faster. (February 2012). Radio Australia.
  6. Millennium Development Goal Three: Rural Finance for Women. (September 2010). United Nations Development Programme.
  7. Microfinance Podcasts, (July 2010). ILO Training Centre – Turin, Italy.
  8. The Potential for Microinsurance in Fiji. (June,2010). FijiTV Talk Business.
  9. Reducing Risk: Microinsurance for the Pacific [DVD].(2010). United Nations Development Programme.